Privacy policy

Privacy Policy – Siddhi Silk Sarees

At Siddhi Silk Sarees, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or make a purchase. By accessing our website, you agree to the practices described below.

1. Information We Collect

When you browse or shop on our website, we may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address

b. Order & Transaction Details

  • Products purchased
  • Order history
  • Payment transaction details
    (Note: We do not store debit/credit card or UPI details. All payments are processed securely via trusted payment gateways.)

c. Technical & Usage Information

  • IP address
  • Browser and device type
  • Pages visited and browsing behavior
  • Time spent on the website

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders efficiently
  • Provide customer support and respond to queries
  • Send order confirmations and updates
  • Improve website performance and user experience
  • Share promotional offers (only if you opt in)
  • Detect and prevent fraudulent transactions
  • Comply with applicable legal and regulatory requirements

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data.

Your information may be shared only with:

  • Courier and delivery partners for order fulfillment
  • Secure payment gateway providers for transaction processing
  • Legal authorities when required under applicable laws

All partners are required to maintain strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience
  • Remember your preferences
  • Analyze traffic and performance

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly.

5. Data Security

We implement appropriate security measures to safeguard your personal information against unauthorized access, misuse, or disclosure. While we strive to protect your data, absolute security cannot be guaranteed due to the nature of online platforms.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites or social media platforms. Siddhi Silk Sarees is not responsible for their privacy practices or content. We encourage you to review their policies before sharing any information.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us through the details provided on our website.

Siddhi Silk Sarees
Elegant. Timeless. Trusted.